Accessibility information

Service provider

Description of the service

The website can be used to complete the online reservation process for a bowling lane at a specific time. Bowling Lounge MG uses the 4bowl booking interface operated by Logo-Solution GmbH for this purpose. On the “Book a lane” page, it loads within the page after you choose a booking type and select “Load the booking system”. Other designated booking links continue to open the interface in a dialogue. A direct link also allows the booking interface to be opened in a new browser window.

Choose the category, date, time, duration and number of guests and lanes in the booking interface. Please check the services, prices and conditions shown before completing your booking, and keep your confirmation.

Applicable accessibility requirements

The German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG) and the Regulation under that Act apply in particular to the digital booking service. Information and user interfaces should be designed to be findable, perceivable, operable, understandable and robust. Required digital functions should work with assistive technologies.

Implementation on this website

The following measures in particular have been implemented for the part of the booking journey controlled by Bowling Lounge MG:

• structured headings and labelled controls;
• keyboard operation and visible focus indicators;
• a labelled booking region embedded directly in the reservation page, with grouped controls for choosing the reservation type and a “Load the booking system” button that you must select;
• a labelled booking dialogue with focus management, a visible close button and return to the booking link that opened it after closing; while focus is outside the embedded 4bowl frame, the dialogue can also be closed with Escape;
• announced loading and timeout states, a retry button and a clearly titled booking frame;
• a direct link for opening the booking interface in a new window.

The food and drink menu is available as a structured online menu with food, drinks, serving sizes and prices. The original menu images are also available; these are not fully readable with screen readers. Our team can help with food, prices, ingredients and allergens by telephone or email.

The content and functions displayed within the booking frame are provided by Logo-Solution GmbH through 4bowl. Feedback about the usability of the booking interface can be sent to Bowling Lounge MG using the contact details below; we will forward it to the technical provider where necessary.

Feedback and contact

If you encounter an accessibility barrier while booking online, please tell us where the problem occurs and which device or assistive technology you are using.

Phone

02166 / 14659 0

Email

event@mg-bowlinglounge.de

Competent market-surveillance authority

Access to the venue

This information concerns digital booking. Please contact our team before your visit to discuss your access requirements at the venue.